Mitihoon – Bangkok, May 6, 2025 – True Corporation ramps up efforts to break the originate of so-called “ghost SIMs,” used by call center scam gangs, enhancing the SIM registration process to ensure identity and data accuracy and completeness. Empowered by AI technologies, the new SIM registration system can verify identity intelligently. Its key feature is the Liveness Detection with level 2, the highest international standard certified by iBeta, incorporating with real-time document and biometric fraud detection at every step of SIM registration including static images and liveness capture, checking image quality and performing high-precision biometric comparisons, advanced identity verification with over 99% accuracy as well as cross-checking registration documents and data with reference of the Department of Provincial Administration’s database. This initiative aligns with the government’s measurement on mobile users’ registered data and identity verification. True and dtac customers can now conveniently register SIMs and verify their identity through the True App using this advanced AI-based system. A full rollout across all SIM registration channels is scheduled in July 2025.
Mr. Chakkrit Urairat, Chief Corporate Affairs Officer of True Corporation Plc said that “Breaking the operations of online scammers who use ghost SIMs to deceive the public is one of True Corporation’s top priorities. We have continuously collaborated with government agencies to implement various measures aimed at preventing damage and enhancing safety for True and dtac customers, as well as Thai consumers. Today, True has taken a major step forward in tightening mobile user data and identity verification, developing a new SIM registration system equipped with advanced AI-driven identity verification, which boasts accuracy of over 99%, along with multiple smart features. This system can screen, compare, and detect forgeries and false information in real time, enabling comprehensive protection for customers against cyber threats, from service activation via the SIM registration process to blocking unsafe links and alerting users about suspicious incoming calls through True CyberSafe, an AI platform with capabilities to analyze and detect potentially fraudulent behavior. We firmly believe that investing in AI technology to innovate smart systems for combating cybercrime not only helps resolve online scammers and ease public concern, but also aligns with our company’s governance principles and commitment to sustainable business practices. This represents a significant advancement in the telecom industry’s safety standards and reinforces customer confidence when using True services.”
The new SIM registration system features real-time advanced identity verification powered by AI, enhancing security and accuracy at every step of the registration process. Key features include:
- Photo Quality Assessment: national ID card and liveness movement
- Analyzes environmental conditions like lighting and potential facial obstructions
- Advanced Liveness Detection: Certified by iBeta at Level 2 (the highest international standard), this AI system can detect spoofing attempts, including still images, video replays, deepfakes, and 2D and 3D masks.
- Verify identity with AI by comparing the real-time facial photo with the database, with an accuracy of over 99%.
- Document Authenticity Verification: AI checks the ID document for reflections, clarity, and signs of tampering—such as edits, forgeries, photocopies, or use of fake documents.
- Data Cross-Check with Government Database: The user’s information is real-time verified against records from the Department of Provincial Administration, Ministry of Interior, in accordance with the Personal Data Protection Act (PDPA).
Customers purchasing True or dtac SIM cards through online channels can now conveniently complete SIM registration and identity verification with advanced AI system via the True App. This system will be fully rolled out across all SIM registration channels in July 2025. For more information, please contact True Call Center at 1242 or dtac Call Center at 1678.
ติดตามช่องทางมิติหุ้นเพื่อรับข่าวสารตลาดทุนได้ตามลิงค์ด้านล่าง
Web : https://www.mitihoon.com/
Facebook : https://www.facebook.com/mitihoon
Youtube : https://www.youtube.com/@mitihoonofficial7770
Tiktok : www.tiktok.com/@mitihoon
