Mitihon – True Corporation has deployed the AI-CODC (Cell Outage Detection & Compensation) system, an AI-powered solution for monitoring and managing base station signals, to enhance the performance and stability of networks along the Thai-Cambodian border. Operating in real time under unattended conditions, the system is designed for special control areas that are difficult or impossible for network engineers to access due to the ongoing border conflict. This ensures that people in the area continue to receive high-quality communication services without interruption.
Despite tensions along several border provinces, True Corporation remains committed to maintaining network services and base station operations so that customers can rely on consistent and efficient connectivity. The AI-CODC system functions as a Self-Healing Network, utilizing artificial intelligence to automatically monitor and manage networks in real time without requiring manual intervention.
In cases where a base station experiences issues or outages, the AI-CODC system automatically adjusts beams from neighboring base stations to compensate for coverage gaps. This ensures continuous service availability while reducing the need for engineers to enter high-risk areas, thereby safeguarding personnel while maintaining reliable service quality for local communities.
Mr. Prathet Tankuranun, Chief Technology and Information Security Officer of True Corporation Plc., said “Providing uninterrupted service is our primary focus. Implementing AI-CODC to manage networks in high-risk border provinces reflects our commitment to delivering high-performance, reliable services nationwide, even under the most challenging circumstances. At the same time, we continue to ensure the safety of our teams working across the country.”
In addition, True Corporation strictly complies with NBTC regulations on managing mobile towers and service areas along the border. The company has already carried out required measures, including dismantling towers, removing equipment, and reducing the height of certain facilities in multiple border provinces, to ensure mobile signals are not transmitted outside Thailand.
True Corporation is committed to maintaining efficient 5G and 4G coverage so that people can remain connected even during crises. The company also works closely with government agencies and NBTC to help reduce the difficulties arising from the Thai-Cambodian border situation. At the same time, True continues to monitor developments through a specialized task force at the Business and Network Intelligence Center (BNIC), which uses AI systems to manage networks 24 hours a day.
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