Mithoon — In an era where artificial intelligence (AI) is more than just a buzzword, but a genuine tool for life-changing solutions, ABACUS digital Co., Ltd., developer of the online lending application MoneyThunder, revealed the success of its highly efficient back-end technology, which can approve loans in as fast as two minutes, helping over 30% of borrowers who were previously rejected by traditional banks. Additionally, over 50% of its customers report an increase in income after receiving a loan, while the company maintains a non-performing loan (NPL) ratio that is approximately twice lower than the market average.
These numbers not only highlight strong business performance but also represent a positive impact on Thai society created by technology developed by a Thai team. These insights were shared at the Techsauce Global Summit 2025 at the AreaX by SCBX booth led by Dr. Saran Ahuja (Chief Data Scientist) in the session “How AI is Expanding Financial Inclusion,” and Mr. Piyawat Amnuayphoncharoen (Senior Data Analyst) in his talk “From First Click to Collection: How Practical AI Powers Lending Business.” They provided an in-depth look into the innovative strategies behind ABACUS digital’s innovations aimed at reducing barriers to credit access and effectively tackling informal debt problems.
Dr. Saran highlighted the issue of informal debt, stating, “This is not just an economic challenge; it impacts the quality of life for over 22 million Thai households with unstable income. Data clearly shows that about 42% of Thai households still rely on informal loans, reflecting a gap that formal financial institutions have not yet been able to fill. ABACUS digital uses AI to make the loan approval process more convenient and faster for this underserved group through the MoneyThunder application, an online platform that allows borrowers to access credit anytime, anywhere, with approvals in as fast as two minutes. This is the crucial role of technology in creating equal financial opportunities for everyone.”
Mr. Piyawat explained the role of AI and alternative data in enhancing the lending process and introduced the company’s proprietary AI tools that improve efficiency at every step, from acquiring customers to approving loans and managing collections. “For us, data isn’t just a number; it is a key instrument for solving problems. Our AI system enables us to reach customers with precision and has also increased the overall recovery rate of the loan portfolio by approximately 2%, which translates into hundreds of millions of baht that can be reinvested in providing opportunities for new borrowers in need.”
ABACUS digital is an example of a tech startup that is not focused solely on innovation for business gain, but on driving real and tangible change in Thai society. The MoneyThunder app currently provides opportunities for Thais to access formal loans and sustainably improve their quality of life. The company has found that over one-third of its customers have previously struggled with informal debt, and more than 30% have been rejected for loans by formal financial institutions. Meanwhile, over 50% of its customers report an increase in income after receiving funding. This clearly shows that ABACUS digital’s AI and innovation are not just about “lending,” but about creating financial opportunities and new hope for the Thai people.
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