Mitihoon – AIS has won the FutureNet Asia Awards 2025 in the category The Network AI Award for integrating 5G with AI to advance network capabilities – enabling early detection of anomalies and proactive alerts so teams can resolve issues before customers are affected. The solution also improves the energy efficiency of network operations, resulting in more continuous, high-quality, and stable service for customers. In collaboration with global partner Huawei, AIS continues to develop intelligent network solutions while advancing ESG principles across AIS Aunjai CYBER security, talent development, and efficient energy usage.
Mr. Kitti Ngarmchatetanarom, Chief Technology Officer of AIS, said: “Over the years, AIS has remained committed to combining 5G with AI to elevate network management to a higher level of intelligence – ranging from predicting and preventing issues in advance, optimizing radio signal quality in real time based on customer usage patterns, to improving energy efficiency. This enables customers to enjoy more seamless service continuity while enhancing the speed and quality of network operations. This aligns with AIS’s commitment to strengthening the country’s digital infrastructure to support all dimensions of usage and sustainable growth. The application of AI in our network has delivered tangible results, such as Predictive Maintenance that detects anomalies and triggers alerts before real issues occur; a Self-Optimizing Network that adjusts radio signal quality to match customer usage behavior, including during network issues; Digital Twin technology that simulates the network to assess customer impact when issues arise and enables more accurate communication with affected customers; and the Zero Bit Zero Watt concept, which reduces the power consumption of network equipment during periods of low or no usage – driving measurable energy savings.”
The FutureNet Asia Awards 2025 are organized by FutureNet World, an international conference and exhibition organizer focused on network technology and automation. The awards highlight the role of Artificial Intelligence (AI) and intelligent technologies in transforming telecommunications networks. The Network AI Award recognizes organizations with outstanding achievements in developing and applying AI to deliver concrete improvements in network efficiency and customer experience. This year, AIS and Huawei received the award as leaders in the most advanced AI solution innovation, enhancing both Network Performance and Customer Experience.
Winning this award for the third consecutive year reflects AIS’s continued success in applying AI and 5G to detect and resolve signal issues before they impact customers, while also improving the energy efficiency of the network system – ensuring more stable and uninterrupted service. At the same time, AIS continues to drive its Cognitive Tech-Co role by connecting network development with ESG principles to support sustainable growth.
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